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All members follow a Code of Fair Trading and have
undertaken to act in good faith in all dealings with customers.
The Code is in addition to
the customer's statutory rights and takes nothing away from them.
Membership of the Federation
is available to companies which Construct, Install or manufacture
automation of Door, Gate, Barrier' Entrance systems. Admission to
membership is at the discretion of the Executive Committee.
The Federation's Code covers
the design, installation, maintenance & commissioning of Automatic
Entrance Systems, together with any associated civil engineering and
energy management systems forming an integral part of the particular
package of work.
Before
the work commences the Federation member, wherever possible will provide
an estimate in writing and will provide a clear description of the work
and the duration for which the price applies. The estimate will state
whether the price is firm for the work described or subject to
fluctuations in the costs of labour and material. It will cover the
requirement for interim or stage payments as agreed.
Before the work commences the Federation member,
wherever possible will provide an estimate in writing and will provide a
clear description of the work and the duration for which the price
applies. The estimate will state whether the price is firm for the work
described or subject to fluctuations in the costs of labour and material.
It will cover the requirement for interim or stage payments as agreed.
Where it is not possible to
provide a written estimate, for example, when work is undertaken in an
emergency or, due to risk of physical injury or problems such as access,
the work cannot be accurately surveyed, the AESIF member will endeavour to
do the work in the most economic way and to use its expert knowledge for
the benefit of the customer.
Where possible the AESIF member will advise the
customer of the basis for charging for such emergency work.
Wherever practical the AESIF
member will state the expected dates for the start and completion of the
work and keep the customer informed of any variation from these dates.
He/she will endeavour to keep the customer informed on all situations.
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